Welcome to Dementia Advice Centre

The Dementia Advice Centre is a brand-new service for people living on Tyneside looking for effective, coordinated support or information about living with dementia.

Designed to fill a gap in community-led services for people who have been newly diagnosed with dementia, as well as the friends, family members and carers of those effected by dementia. The new Centre is a joint venture between not-for-profit organisations,
Dementia Matters and Newcastle Carers.


What we do

Based at Newcastle’s Outer West Library,
the Dementia Advice Centre is open for people to access a range of dementia specific services, from information about day care and respite services, to specialist clinical assistance from the dedicated
on-site Admiral Nurse. 

Funded by The Ballinger Charitable Trust and the Lloyds Bank Foundation, the innovative Centre comprises a dedicated reception area, a hot-desk area for ‘drop-in’ advisers, an informal discussion area as well as two confidential consultation rooms for private conversations with our dedicated advice team.

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Opening Times

Monday – 10.00am – 4.00pm

Tuesday - 10.00am – 4.00pm

Wednesday - 10.00am – 4.00pm

Thursday - 10.00am – 4.00pm

Friday - 10.00am – 4.00pm

Telephone: 0191 323 3342
Fax: 0191 229 0464

Outer West Library & Community Hub
West Denton Way, Newcastle upon Tyne NE5 2QZ

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